Absolutely! Our roses are authentic and undergo a preservation process, ensuring they maintain their beauty for years. They offer the natural appearance and texture of fresh roses, combined with the longevity of artificial flowers.

To keep your Saint Fleur arrangement looking stunning, please adhere to the following: Store in a room-temperature setting, dust gently every few months, keep the lid aside to avoid misplacement, and handle delicately. Avoid watering, direct sunlight, inserting objects into the arrangement, removing flowers from their container, and contact with light-colored materials to prevent stains. These simple steps will ensure your arrangement remains a captivating feature in your space.

Yes, we love crafting personalized arrangements to fulfill your specific desires, including letters, symbols, patterns, or your preferred color combinations. For customization, please contact us at contact@saintfleurparis.com at least one week in advance. Each order also includes the option to send a personalized card.

Unfortunately no. Our roses are designed to remain within their original box, as removing them can cause damage to the arrangement.

Yes, gift cards are available. Please reach out to us via email at contact@saintfleurparis.com for more information.

Definitely! Our arrangements add a touch of elegance to any event. Contact us with your event details, and we’ll ensure it's unforgettable.

We provide same-day delivery in Dubai and Abu Dhabi (order by 1pm), next-day delivery across the UAE, and international shipping within approximately 7 days.

Enjoy free shipping on all orders over 500 AED.

Select your desired delivery date using the date picker at checkout. Your chosen date will be confirmed in your order confirmation email. If the date is not displayed, please contact us to ensure your delivery is scheduled correctly.

Yes, orders can be sent anonymously, with only the recipient's details included upon delivery.

We deliver on Saturdays, ensuring your special moments are catered for throughout the week.

Yes, our shipping boxes are specially designed to safeguard your arrangement, ensuring it arrives in perfect condition.

We offer optional insurance for all shipments, providing protection against theft, damage, or other issues for a small fee.

Due to the unique nature of our arrangements, we cannot offer refunds or exchanges for change of mind. Please note, slight variations in size, shape, and color are natural characteristics of our roses.

In the rare event of receiving a damaged or defective arrangement, please email us within 24 hours of delivery with photos, and we will assist you promptly.

Orders can be canceled if they have not yet been prepared. Please contact us immediately if you need to cancel your order.

Yes, our store will open by the end of April 2024 at The Village Mall, Jumeirah. We will update our address once the store is operational.

You can reach us through our chat service, contact page, email at contact@saintfleurparis.com, or via social media DMs.

We offer a variety of payment options, including PayPal, credit cards, and Tabby for later payments or installments.