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Terms & Conditions / Privacy Policy

Welcome to Saint Fleur. Our commitment to transparency and clarity guides every aspect of our operations. If you have questions or concerns, please don't hesitate to contact us:

Saint Fleur
Phone: +971 58 507 7317

By using the Saint Fleur website, you agree to the following terms and conditions. Please review them carefully. Your use of our website, whether for browsing, making purchases, or engaging in any form of communication, signifies your agreement to these terms. Users must be at least 18 years old and possess a valid credit card authorized for their use. If you do not agree with any part of these terms and conditions, please refrain from using our website.

Website Usage

The website is intended for individuals and entities interested in purchasing or engaging with the goods and services offered by Saint Fleur. This includes exploring our product offerings, making retail transactions, or conducting business interactions. We respect our customers' privacy and transaction preferences and do not share this information with third parties unrelated to Saint Fleur. By subscribing to our email and/or SMS services, you agree to receive communications from us related to products, collections, or other specified terms.

Order Confirmation

Receiving an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order for any reason after receipt.


All orders placed on our website require full payment in advance via debit card, credit card, or PayPal Secure Checkout. Goods will only be prepared or dispatched upon receipt of full payment. In cases of payment disputes, chargebacks, or reversals, you will be responsible for the full amount, plus an administration fee and any additional charges incurred by Saint Fleur. For corporate orders, credit terms may be arranged separately.

Pricing Information

The price of an item on the Saint Fleur website is confirmed after you place your order. We reserve the right to cancel any orders containing pricing errors, with no obligations to you, even after an order confirmation or shipping notification has been sent.

No Refunds Policy

Due to the nature of our products, all sales through Saint Fleur are final. We do not offer refunds or store credit.

Cancellation/Refunds Policy

Once processing begins, orders cannot be canceled. However, if you contact us before processing has started, we may accommodate modifications or cancellations. Any cancellation must be approved in writing by Saint Fleur, and may be subject to additional charges.

Quotes/Custom Orders/Changes Policy

Prices listed are in AED Dirhams and apply within the United Arab Emirates. For orders outside the UAE or in specific territories, additional charges may apply. You will be informed of these charges before we finalize and ship your order.

Delivery Policy

Delivery is deemed complete when an order is handed over to a carrier for delivery to the customer. Saint Fleur is not responsible for loss, theft, or damage to goods once they are in the care of the carrier. Delivery dates are estimates and are not guaranteed. We recommend choosing a delivery date at least one day prior to your desired date to minimize potential issues.


By submitting content or images for custom work, you affirm your rights to use this material and confirm it does not infringe on any third-party intellectual property rights. We reserve the right to refuse the use of any content or images that we believe violate these terms.

These Terms of Use are designed to ensure a clear understanding of the practices and policies of Saint Fleur, ensuring a seamless and trustworthy experience for our customers.